Data & Privacy Policy
Last updated and effective from: 11 July 2026
Unbiasly Ltd provides interview intelligence, behavioural insight, advisory services and related tools through Nura and our wider services. This policy explains what personal data we may collect, how we use it, how we protect it, and the rights individuals have in relation to their data.
Who we are
Unbiasly Ltd is responsible for this website and for the services we provide.
For privacy questions, contact: privacy@unbiasly.com
What data we collect
We may collect and process the following types of personal data.
Contact information
This may include name, email address, phone number, company name, job title, enquiry details and communication preferences.
Website and usage data
This may include IP address, browser type, device information, pages viewed, referral source, approximate location data, cookie information and basic analytics data.
Client and business information
This may include information about clients, prospects, suppliers, partners and organisations we work with, including contact details, meeting notes, project information and commercial communications.
Interview and assessment data
Where clients use Nura or related services, we may process interview recordings, audio, video, transcripts, interview responses, interviewer questions, candidate responses, assessment outputs, reports, notes and related metadata.
Communication data
This may include emails, form submissions, meeting notes, demo requests, support requests and other communications with us.
Technical and security data
This may include system logs, access records, authentication data, error reports and other technical information needed to operate, monitor and secure our services.
Why we use personal data
We use personal data to respond to enquiries, provide Nura, advisory and assessment-related services, deliver interview analysis, transcription, reporting and related insights, support psychometric assessment, behavioural insight and advisory work, manage client, supplier and partner relationships, arrange meetings, demos and follow-up communications, improve our website, tools, services and user experience, monitor, secure and maintain our systems, prevent misuse, fraud or unauthorised access, and comply with legal, regulatory and contractual obligations.
Lawful basis for processing
Depending on the context, we process personal data under one or more of the following lawful bases.
Contract
Where processing is needed to provide services to a client, manage a contract or take steps before entering into a contract.
Legitimate interests
Where processing is necessary for running, improving, protecting and developing our business, provided those interests are not overridden by individual rights and freedoms.
Consent
Where consent is required, such as for certain communications, recordings, optional participation, cookies or marketing activity.
Legal obligation
Where we need to process information to comply with the law, regulation, court order or other legal requirement.
Interview recordings, transcripts and analysis
Where Nura or related services are used to analyse interviews, the data may include audio, video, transcripts, participant responses, interviewer questions and analysis outputs.
This data is used to support interview quality, decision consistency, bias insight and practical recommendations. We do not use interview data to make automated final hiring decisions about candidates.
Clients remain responsible for telling candidates, employees and other participants how their data will be used where they collect that data directly.
Assessments and behavioural insight
Where assessment or psychometric services are provided, we may process assessment responses, results, reports and related interpretation.
Assessment data may be used to support hiring, leadership development, team effectiveness, communication guidance, Nura Flow onboarding and advisory work.
Assessment results should be interpreted alongside human judgement and other relevant evidence. They should not be used as the sole basis for important employment decisions.
Automated decision-making
Unbiasly does not make automated final decisions about candidates, employees or other individuals.
Our tools and services are designed to provide insight, analysis and recommendations to support human decision-making. Final decisions remain with the relevant organisation and responsible human decision-makers.
Sharing personal data
We do not sell personal data.
We may share personal data with trusted third-party providers where needed to deliver, operate or improve our services. These may include:
- hosting providers,
- cloud infrastructure providers,
- transcription providers,
- analytics tools,
- email and communication systems,
- assessment platforms,
- professional advisers,
- security, technical and operational suppliers.
Where we use third-party providers,we take reasonable steps to ensure they apply appropriate data protection and security measures. We may also disclose information where required by law, regulation, court order, public authority request or to protect our legal rights.
International transfers
Some service providers may process personal data outside the United Kingdom or European Economic Area.
Where this happens, we take steps designed to protect personal data, such as using adequacy decisions, standard contractual clauses or other appropriate safeguards.
Data security
We use appropriate technical and organisational measures to protect personal data.
These may include access controls, restricted user permissions, secure storage, encryption where appropriate, supplier due diligence, monitoring, backups and internal processes for handling personal data securely.
No system can be guaranteed completely secure, but we take data protection seriously and review our approach as our services develop.
Data retention
We keep personal data only for as long as necessary for the purpose it was collected, including legal, contractual, operational, reporting and security requirements.
Retention periods may vary depending on the type of data, the client agreement, the nature of the service and any legal obligations.
Where data is no longer required, it will be deleted, anonymised or securely archived.
Cookies and analytics
Our website may use cookies and similar technologies to operate the site, understand usage, improve performance and support basic analytics.
Where required, we will ask for consent before placing non-essential cookies.
Users can control cookies through their browser settings and, where available, through the cookie controls on our website.
Marketing communications
We may contact clients, prospects and partners with relevant updates about our services, events, research or content.
Where required, we will rely on consent. In other cases, we may rely on legitimate interests for business-to-business communications.
You can opt out of marketing communications at any time by contacting us or using any unsubscribe link provided.
Your rights
Depending on the circumstances, individuals may have the right to:
- access their personal data,
- correct inaccurate or incomplete data,
- request deletion,
- restrict processing,
- object to processing,
- request data portability,
- withdraw consent where processing is based on consent, and
- object to automated decision-making where applicable.
To exercise these rights, contact: privacy@unbiasly.com
We may need to verify your identity before responding to a request.
Complaints
If you have a concern about how we handle personal data, contact us first at: privacy@unbiasly.com
You also have the right to complain to the UK Information Commissioner’s Office.
Changes to this policy
We may update this policy as our services, technology or legal obligations change.
The latest version will be published on this page.
Get in touch
If you have any questions or comments about this or any of our policies, we’d love to connect.